Freya Ou
Global Board Advisor | Program, Product Manager | Host | Speaker | Judge | The Ambassador of the PMO Leader Community (UK)
Freya is an experienced Global Program Manager and Strategic Board Advisor who helps the technology companies business and operational strategies. She has extensive experience in building and managing digital transformation projects, SaaS products, ERP system, sales enablement programs, managing change and fostering international teams collaboration, and actively identifying innovative enhancement solutions for customers and stakeholders.
With her over 10+ years of strong global experience and cultural literacy that she has been working and living in 10 different countries cross 4 continents. She helped companies for market expansion strategies and managing international teams across the world including North America, EMEA and Asia Pacific, etc. She grew a team from few to hundreds and built the governance and processes of the organization.
She's a board advisor for WAAI, a company helps, promostes and design innovation for businesses across industries. And HiddenMind that built AI product to help and improve employee's productivity.
Form the MBTI (Myer's Brig) result, it demonstrated that Freya's ENTJ - Commander who is strong in leadership, problem-solving, and strategic execution. She loves and enjoys what she does and always striving to achieve more in projects and commercial success.
[ Highlights ]
Business Strategy | Business Planning | Program Management | Project Management | Global Team Management | Change Management | Business Process Improvement/Optimization | Operational Efficiency | Sales Enablement | Client Relationship Management | Team Management | Performance Management | Cross-Functional Collaboration | Cross-Cultural Cooperation | Agile | Scrum | Interpersonal | Self-learning | CRM | SAAS Products | Web | Mobile APP | Android | iOS | ERP System Development
[ Achievements ]
- Productivity and Efficiency Optimization/ Process Improvement: Setup new tool and structure, improved the product development flows and customer request channels that increased work efficiency by 30%
- Alignment Improved and Team Engagement: From a team working in silos to aligning project teams from 30% to 70%. Transformed the team's way of working and fostered stronger collaboration.
- Innovative PM Governance Standardization: Restructured and standardized the process, tools, and methodology with automation for the best practices tailored to the organization
- Increased customer business Engagement from 10% to 100% by constantly improving services and feedback.
- Sales: Landed 5 contracts successfully in 2 months with C-suite executives in the hospitality industry
- Team Management/Performance Analytics: From 0 to set up the quantitative team performance reports and analysis for evaluation.
Host, Speaker, Judge, Organizer:
Topic: "PMO as a Driver of Change" in London. - Oct, 2023
Speaking at The PMO Event - "Transformation and PMO networking" at October Gallery in London, UK
Reference Link: https://www.eventbrite.co.uk/e/transformation-and-pmo-networking-at-october-gallery-tickets-720776019477
Speaking about a Success Story Sharing: Improved the Team's Productivity with Innovation
Open Mic at the PMO Leaders Annual Conference as a PMO Leaders ambassador in the UK
Reference Link: https://www.thepmoleader.com/2023-annual-conference
- International Women's Day - speaker - 6-8th Mar. 2024
- The First African PMO Conference 2024 - Host, Speaker and Organizer.
Reference Link: https://pmoconference.africa/
